Issues with plugin

  • Resolved meowcountryside

    (@meowcountryside)


    7 years ago

    Hello!
    I use this plugin with another website I have but am wanting to use it for my cat sitting business and am having issues with it.
    The live edit is missing on the top of the page. Also, when I create a new page with the sitebuilder and go to “preview” it the whole page disappears.
    I really want to use this plugin. Could someone please tell me what I need to do to correct these issues.
    I am using the Shapely theme.
    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Andrew Misplon

    (@misplon)

    7 years ago

    Hi, thanks for posting 🙂

    If you’re using the Block Editor for a page, the Live Editor button won’t be present in the top bar. You could consider installing the Classic Editor plugin if you’d like to use that interface.

    To resolve the blank preview page problem, try temporarily deactivating all plugins, in one go, except for those authored by SiteOrigin and check to see if the issue persists.

    Thread Starter meowcountryside

    (@meowcountryside)

    7 years ago

    Wow thank you so much! I think the classic editor plugin will do the trick..
    Appreciate your fast response!

    Thread Starter meowcountryside

    (@meowcountryside)

    7 years ago

    just marked as resolved:)

    Plugin Support Andrew Misplon

    (@misplon)

    7 years ago

    Super, glad to hear you’re making progress 🙂

Viewing 4 replies - 1 through 4 (of 4 total)

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