Issues with updraftplus

  • Resolved jackmac71

    (@jackmac71)


    2 years, 10 months ago

    Hi there,

    I’m trying the smash balloon youtube feed plugin, but I have issues with the updraftplus plugin. First I cannot do any backups when smash balloon is activated. The second one, I cannot connect my youtube account to smash balloon when updraftplus is activated. I tried this with an other backup plugin called wpvivid and there are no issues. What could this be?

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  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    2 years, 10 months ago

    Hi @jackmac71,

    Thank you for contacting us! I did some testing on a site with our YouTube feed plugin and UpdraftPlus installed, but I was not able to reproduce the same problems you’ve reported. Could you send us a support request here and include the System Info from YouTube Feed settings Help page so we can check into this further for you? Please only include the System Info in a support request on our website as this should not be shared in the public forum here.

    Thanks!
    Louis

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