• Resolved Dalton

    (@daltoncleveland)


    There seems to be an issue with your most recent version of the plugin… Whenever I try updating from 2.9.3 to 2.9.5 this plugin throws the “There has been a critical error on this website” message and leaves my site inaccessible until I restore from backup. Anyone else experiencing issues? I was able to reproduce the error on my test site as well. Thoughts?

    I am also using:
    – Version 1.0 of your Custom Fields Add-On
    – Version 1.2.3 of your Security Add-On
    – Version 4.3 of your Side Cart Plugin (Premium)

    Edit:
    After doing some more testing, I found that the update itself isn’t causing the issue. I think it may be one of your other plugins. If I deactivate everything on my site except the Login / Signup Popup, updating to version 2.9.5 doesn’t throw any errors. However, as soon as I activate the Side Cart Plugin it does.

    Long story short, Version 2.9.5 of your Login / Signup Popup plugin doesn’t seem to be compatible with Version 4.3 of your Side Cart Plugin. Individually they will both work, but not at the same time.

    Thanks in advance!

    • This topic was modified 11 months, 2 weeks ago by Dalton.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support XootiX

    (@helloxootix)

    Hello,

    Thank you for doing the compatibility tests on your end and reporting. I will look into this.
    Please fetch the latest version of “Side cart” plugin from your xootix.com/my-account and install it.
    You may need to go through the settings once again as new settings and options have been added in the recent versions, so if its a live website, be careful. (You will not lose your existing settings )

    Thread Starter Dalton

    (@daltoncleveland)

    Appreciate the quick reply!

    I will do this on my test site when I get a chance and let you know what I find out.

    Thanks!

    Thread Starter Dalton

    (@daltoncleveland)

    Just had the chance to test this out with new version of Slide Cart (version 4.6.2), and everything looks good so far! There weren’t any pending updates for that plugin as far as WordPress was concerned, so I wonder how it ended up getting so far behind. I appreciate your help on this!

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)

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