Can you:
1. Disable all plugins and see if that works
2. Make sure you are 100% sure you are using the [gallery] shortcode and not any other shortcode that belongs to your theme. (You can see this by clicking “Text” instead of “Visual” in your editor).
3. Change theme and see if that works.
Just trying to pin point the problem… after that we might figure out what’s going on.
My theory is that something else is overwriting the [gallery] shortcode.
It was a Canvas plugin. Thanks for your help. It’s working great now!
Excellent! Marking as resolved.
If you enjoy the plugin, please review it!
http://ww.wp.xz.cn/support/view/plugin-reviews/jsj-gallery-slideshow