Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
I’ve trimmed down the repeat log line.
Can you describe the problem a little better?
Thread Starter
peoy
(@peoy)
Nothing more to describe, I get notices about people getting ‘404 – Not found’ on the site, and what I posted is all I see in the log.
The main page is definitely not “not found”, and all the referrers are blank.
Hello @peoy,
Thank you for using our plugin and sorry to hear you are encountering such problems. Let’s troubleshoot it so we can solve it 🙂
By the way, 404 errors could be generated directly by users or also by other pages, i.e. you might have pages trying to load resources which do not exist, thus generating a 404 error.
Also, the plugin tries to report the referrer in the log so you can see from where they are being generated, but if it is empty it means it is unable to retrieve it or the web server is not reporting it.
To start off with, we just released an update of the plugin with updating 404 monitoring functionality. So can you update the plugin first?
Secondly, it seems that the plugin is reporting the homepage as broken link? Can you please try to access the page yourself and see if the plugin reports it in the logs?
Looking forward to hearing from you.
Thread Starter
peoy
(@peoy)
Some 404’s are probably generated by missing items on pages, but the log is still useless (for every 404, so I have to disable the plugin again):
195.xxx.xx.xxx,Request URL http://www.wewant2live.com,Referer ,
This time I accessed the main page, and one that really doesn’t exist. Still the same lines are repeated in the log file (reporting main page is missing for both accesses, and no referrer)
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This reply was modified 8 years, 3 months ago by
peoy.
Hello @peoy,
We will look into this and see if we can actually improve the logs to also report the actual requested non-existing object that is being requested rather than the page. Thanks for reporting this, definitely a good user case.
By the way the plugin is an audit log solution and not just a 404 monitoring tool. So if 404s are not working well for you (and we will look into improving them) you can still use it for the rest of the logging, to see who logged in, when, what did they do etc.
If you do not want any logs related to 404 errors simply disable the logging of 404 errors by doing the following:
1. Navigate to the Enable/Disable Alerts section in the plugin’s menu.
2. Click on WordPress & Multisite Management tab.
3. Click on System Activity Tab.
4. Disable Alerts 6007 and 6023.
You can read more about this in this FAQ on Logging 404 WordPress errors to a log file.
I trust the above should help you “partially” cover up this problem until we make another update.
I started using this log software yesterday. I am getting a few 404 errors and even when I click the info button it does not tell me what the url was. So I can’t actually deal with the issue. #confused
I have also sent an email about this matter.
Thanks.
Hello @ajtruckle,
We have replied to your email three days ago but haven’t heard back from you. Please check your inbox and your spam folder in case the email got stuck as spam.
Thank you very much and looking forward to hearing from you.
Huh? I said I started using it yesterday. How could you send me a email three days ago? 😀
I think the issue is my site links to a forum. But my robots file excludes the forum. So a crawl sees the url and then is told it is rejected.
Sorry for the confusion @ajtruckle. We replied to someone else having a problem with 404s and thought it was you.
In this case please open a new forum thread to report your problem since this thread has been resolved and your issue might be a different one.
Alternatively send us an email on [email protected].
Looking forward to hearing from you.
Ok. You should see a email. I used the button in the plugin. Might have sent it the wrong way.
