It doesn’t work for me

I’ve installed the plugin, followed the steps provided, entered the tracking code, kept getting an error not installed within localiq dashboard, then finally managed to get the tracking code working according to their dashboard.
Nothing is appearing in front end though, no chatbot, no phone call widgets, submitted a ticket to localiq and after one week I got a weird irrelevant reply advising to seek assistance with wordpress or my website provider.
I’ve deleted this useless plugin.