Hi @khalilmamouny, it sounds like you didn’t like our notice to add a review. Please note that you can dismiss it permanently by clicking a link; it shouldn’t appear again after you do that.
I don’t see any tickets for you, but if you’re having trouble with any of the Toolkit modules we’re happy to take a look for you. If you did submit a ticket, can you let us know when and how it was sent? We’re happy to help, but it’s hard for us to do that without knowing what’s not working properly.
Hi,
I clicked many times on “Maybe later” then on “Send feedback” but, the notice is still displayed.
Even though I have already given my opinion, the message is still displayed.
I had to disable Automattor because I have the same problem.
Regards,
Khalil
Oops. Only Tin Canny LearnDash Reporting doesn’t work. The other modules, like Toolkit, works properly.
Sorry.
Hi @khalilmamouny, I’m so sorry, I have escalated to our dev team for review. I saw this happen once myself but it should be resolved, and I agree that would be very irritating. We haven’t had other reports and we would love to take a look if it’s possible. If you want to reach out on our website because you want to use the plugin we would really like to figure out why you’re seeing that behaviour. What you describe should definitely not happen.
Also, if you are seeing other issues with the Toolkit modules, it would be great if you could log tickets. We want to make sure we resolve anything you might be running into.
Just saw your update. Tin Canny is a different plugin and since you paid for it we definitely want to trace what’s happening. If you did log a ticket on our website, can you let us know the ID or something else so we can have a look?
Please note that this forum does apply only to the free Toolkit. We’re happy to take a look at Tin Canny reports though via support on uncannyowl.com.
Thank you.
I’d like to delete my review.
I’ll review properly later,
Regards,
Khalil
Sounds good. I’m afraid we can’t help with deleting the review, but there may be an option on your site or the review can be flagged for the moderation team to review it and delete it.
Please do send us more details on our website though if you want help with the issues that you experienced.
