Italics, again

  • Resolved koutar

    (@koutar)


    1 year ago

    Hello,

    Almost two months ago, you wrote “In just a few days, we’ll be releasing Robo Gallery 5.0… This update will also restore support for <em> tags in descriptions”. Indeed, version 5.0 did appear after a few days from your message. However, it did NOT restore support for <em> tags, and my captions are still looking awful. Could you honestly admit you are not going to restore <em> tag support, or finally do it.

    Regards
    Kouta, Germany

Viewing 1 replies (of 1 total)
  • Plugin Support roboalexsupport

    (@roboalexsupport)

    1 year ago

    Dear Kouta,

    Thank you for reaching out, and we sincerely apologize for the inconvenience caused.

    You’re absolutely right, while we planned to restore <em> tag support in version 5.0, the update did not fully resolve the issue. We understand how frustrating that can be, especially when it affects how your captions are displayed.

    The good news is that we have a potential solution in place. Could you please submit a support request through our ticket system and include a reference to this issue? This will allow our technical team to look into your setup and provide a fix in the shortest possible time.

    We truly appreciate your patience and your continued use of Robo Gallery.

    Best regards,
    Alex
    Robo Gallery Support Team

Viewing 1 replies (of 1 total)

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