Itella dispatching error | ww.wp.xz.cn

Resolved stensoo
(@stensoo)

4 years, 5 months ago

Hi

When trying to dispatch an Itella order, the system shows the following error:

Shipment creation failed
Confirmation error: Error: 500, Pickup point with this id doesn\’t exist in database!

What to do?

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author multiparcels
(@multiparcels)

4 years, 5 months ago

Hello @stensoo ,

We are talking to Itella about this issue
Will reply to this thread once we have an answer from them

Thank you,
MultiParcels Team

Plugin Author multiparcels
(@multiparcels)

4 years, 5 months ago

Hello @stensoo ,

Itella responded that they will into this case next week

Will notify you once we know the issue is fixed.

Best Wishes,
MultiParcels Team

Plugin Author multiparcels
(@multiparcels)

4 years, 4 months ago

Hello @stensoo ,

The issue has been fixed!

Best Wishes,
MultiParcels Team

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Itella dispatching error’ is closed to new replies.

3 replies
2 participants
Last reply from: multiparcels
Last activity: 4 years, 4 months ago
Status: resolved