Item counter doesn’t work

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  • Plugin Support Janilyn T

    (@janilyn409)

    9 months, 2 weeks ago

    Hi @csaba9923 ,

    I watched your video and checked your site. I suggest that you should take further tests on your site to check if this was triggered by a conflict with something external of our plugin.

    My guesses are:

    • The blocks coming from the theme Woodmart make our plugin count the main item twice so there will always be an extra item. Supposedly, the Bought Together items are attached to the main one for pricing and discount settings, but the blocks break the association so that’s why the item count was wrong. You might want to check them out on the cart and checkout as well.
    • The variation selector you are using might also interfere with the item count from our plugin.

    You can check by disabling other plugins and change to a traditional theme using the classic editor to be sure.

    Best regards.

Viewing 1 replies (of 1 total)

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