Hi there!
Thanks for explaining the issue in detail. I understand how confusing and concerning this behavior can be.
I’ve checked the issue on your site, and I can confirm that the same product is being added to the cart multiple times.
I can see that you’re using a custom direct link to add the product to the cart. This behavior occurs because the link you’re using contains an add-to-cart parameter, which instructs the site to add the product to the cart each time that specific URL is loaded. As a result, the product may be added more than once.
For testing purposes, could you please replace your current URL with the following one and check if that resolves the issue?
https://www.janoahboeken.nl/?add-to-cart=3365
If the issue still persists, could you please share your System Status Report? You can find it under WooCommerce → Status.
Please copy and paste the report to either https://pastebin.com/ or https://gist.github.com/ and share the link here.
Once we have this information, we’ll be able to assist you further.
Traduction partially on checkout does not work anymore either one have it in portuguese ,shipping term has not traducted as “entrega ” like before
Hi there!
Thank you for update. To assist you furhter could uyplease run a conflict test by eactiating all plugins except woocomerce and activate defualt theme and see if you still face the asmei ssue./
I’m suggesting this because I have tired this on my test site and not able to replicate that issue. regarding your second issue coulu tpleasae record a short video to show us what exactly the issue is?
Also, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:
- System Status Report which you can find via WooCommerce > Status
- Fatal error logs (if any) under WooCommerce > Status > Logs.
Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.
The problem is the actualzation traduction from english to portuguese , i do not know how to proceed to send you a video, it s simple it s only at checkout form lay out (,i use direct checkout too,) the term “shipping” is not translated anymore to “entrega” after actualizing some plugins (not specific one i tested) , i do not know why this can interfers in traduction of woocommerce , i actualized one by one and it works ,but if i click to actualize traduction woocommerce , it comes again to not translated version “shipping ” again
Hi @rapidetech,
I can see you’re experiencing a similar issue and want to get it resolved, and we definitely want to help you properly with that.
To keep things organized and in line with the forum guidelines, please go ahead and create your own topic instead of continuing on this one. This thread was originally opened for a different site and setup, and keeping each case separate helps us investigate accurately and avoids confusion for everyone following along.
When creating your new topic, please make sure to include:
• A clear description of the issue
• The steps you’ve already taken
• Your System Status Report from WooCommerce → Status
• Any fatal error logs from WooCommerce → Status → Logs
• Clarification about your translation setup and which plugin you are using for translations
You can paste your System Status Report using https://pastebin.com or https://gist.github.com and share the link in your new thread.
This will allow us to review your specific configuration and assist you more effectively. We’ll be happy to continue troubleshooting with you there.
Hi Shahzeenfarooq,
Thank you for your reply and for taking the time to respond!
I replaced the link, but unfortunately that didn’t help.
Below is the link to the status report you requested.
I hope the problem can be resolved.
Have a nice evening!
https://pastebin.com/RgMHT5vJ
Hi there!
Thank you for sharing the system status report. I can see that you’re using a Side Cart for WooCommerce plugin, and I suspect this plugin may be causing the issue.
For testing purposes, could you please temporarily deactivate this plugin? After that, go to WooCommerce → Settings → Products and enable the option “Redirect to the cart page after successful addition.”
Please let us know if this resolves the issue for you.
Hi there!
Thank you for your advice. I have removed that plugin. Items are no longer being added twice to the cart.
It is strange, though, because this plugin worked fine for a long time. Is there a solution for this?
Hi there!
I’m glad to hear that removing the plugin resolved the issue with items being added twice to the cart.
Since the plugin previously worked fine but is now causing conflicts, the best next step would be to reach out to the plugin’s support team. They can provide guidance or a fix for this specific behavior.
Before you go, If you found WooCommerce helpful in setting up your store, we would really appreciate it if you could leave a five-star review: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post. Your feedback helps us improve and lets other users know how WooCommerce can support their business.
