It’s a disaster. Not working

  • kzmba

    (@kzmba)


    8 months ago

    This plugin doesn’t work. I’m going to uninstall it. I won’t trust any of their products again. It’s a shame to spend money and time. It’s better for me to hire a translator, even if it’s more expensive. At least I won’t end up sick and nervous trying to figure out why it’s not working. Customer service is a complete disaster. Don’t bother submitting a ticket because they’ll never respond.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author CoolHappy

    (@narinder-singh)

    8 months ago

    Hi @kzmba,

    We’re really sorry to hear about your experience and the frustration it caused.
    Please don’t worry — if we’re unable to provide you with a proper solution, we’ll gladly refund your full payment.
    There was a holiday here in India (IST), which caused a slight delay in our response. Our team is already looking into your issue and will provide a solution soon. We work hard to make sure the plugin is reliable and that support is timely, and your feedback helps us improve further.

    Plugin Author CoolHappy

    (@narinder-singh)

    8 months ago

    I’ve processed your full refund, and it should reflect in your account within 2–3 days.
    Just a quick note: this is the review section for our free plugin. For any issues related to the pro version

Viewing 2 replies - 1 through 2 (of 2 total)

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