• Resolved gianlucaimperio

    (@gianlucaimperio)


    Good morning, the Iubenda plugin that is used for the consent solution does not detect forminator forms, while other forms detect all of them (eg: contact form7) how can we solve it? We have many websites with forminator and in all of them the same problem. Thanks in advance
    the link I put is to see what I’m talking about

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hi @gianlucaimperio

    I hope you are doing well today.

    Please let us know the below data:

    Kind Regards,
    Kris

    Thread Starter gianlucaimperio

    (@gianlucaimperio)

    Good morning and first of all thanks for the reply
    Iubenda is one of the most used platforms for privacy and cookie policy integration. (it is an annual paid service)
    Their plugin for wordpress, gives the possibility to integrate it and collect GDPR consent and document opt-ins for web forms (woocommerce, contact form 7, comment etc..) but it does not detect forms created with forminator. here in this link you can see how it works.

    https://www.iubenda.com/en/help/21330-consent-solution-wordpress-plugin-installation-guide

    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    Hello @gianlucaimperio

    Thanks for the information. Looking at the documentation provided, it seems that their plugin connects to their services, and detects any compatible form which then automatically appears in their panel. From there, you have to map the fields of the form in that panel, from which I assume the submitted data is sent to their services. I don’t see any options to manually add a form, you have to rely that the Iubenda plugin detects it, and since they don’t mention our plugin, we can assume our form plugin is not supported by them yet.

    Two options here, you can request them to add support to Forminator, which would take a way. The other option is to try with a Forminator Webhook integration, using a 3rd party service, like Zappier, to send data to Iubenda when a form is submitted. Services like that have support to send that to Iubenda, in order to, for example, add a new Consent or update a previous one.

    For more information about the Webhook integration, please check:
    https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#webhook

    Kind regards,
    Jair.

    Thread Starter gianlucaimperio

    (@gianlucaimperio)

    First of all, thank you for your professional support.
    The Iubenda technicians answered me like this:Unfortunately, forminator is not among the forms that we support through the plugin.The alternative is to use WPForms or Elementor forms or Contact Form 7.

    Otherwise, the simplest way in this case is Zapier: https://www.iubenda.com/en/help/66023-zapier-consent-solution-integration which however does not seem to automatically manage forminator, even if there are various tutorials on YouTube.It allows you to have an integration without the need for programming.

    Otherwise, if Forminator supports callbacks, we also have some APIs that could be linked to a “form submission” event: https://www.iubenda.com/it/help/6532-consent-solution-documentazione-api-http

    Could you help me on how to integrate the right API and the steps on how to do it?

    thanks!

    Gianluca

    Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @gianlucaimperio,

    I am afraid the API integration requires custom coding, which is not in the scope of support that we provide.

    To accomplish that, you will need to hire a developer who can create the specific custom code required for your needs. WordPress provides a jobs directory here https://jobs.wordpress.net/

    If you need further advice about it, feel free to email us at [email protected] using the following subject line.

    Subject: ATTN: WPMU DEV support - wp.org

    Please feel free to get back to us if you need any further clarification.

    Best Regards,
    Nebu John

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @gianlucaimperio,

    I hope you’re doing good.

    We haven’t heard from you in a while, I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!


    Kind Regards,
    Imran Khan

Viewing 6 replies - 1 through 6 (of 6 total)

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