• Resolved ijscobrand

    (@ijscobrand)


    Since the last update, we’ve been experiencing problems with the ICS calendar plugin (in full view mode), likely caused by a JavaScript issue. Are other people experiencing issues with JavaScript? And what can I do about it?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Antonio Candela

    (@antoiub)

    Hello @ijscobrand ,

    Thank you for reaching out.

    I’ve checked your page URL and don’t see any JavaScript errors in the console. I also tested the free version of the ICS Calendar plugin, and I wasn’t able to find any conflict with Complianz.

    Could you please check if the issue might be related to caching? Try excluding both Complianz (here’s how) and ICS Calendar from your cache configuration.

    Additionally, if you’re blocking the calendar before consent, please try temporarily disabling the pre-blocking, this is an important step during troubleshooting, as it helps confirm whether the issue is caused by the blocking logic or something else.

    Let me know what you find.

    Best regards,
    Antonio

    Thread Starter ijscobrand

    (@ijscobrand)

    Hi Antonio,

    Eventually disable AJAX seems te work. I try excluding Complianz with no result. I don’t know how to exclude the ICS plugin but as mentions seems all fine after disable AJAX in the ICS plugin.

    Plugin Support Antonio Candela

    (@antoiub)

    Hello @ijscobrand ,

    if disabling AJAX solves the problem, then that’s perfectly fine, you can safely keep it that way.

    If you need help with anything else or run into further issues, we’re at your disposal.

Viewing 3 replies - 1 through 3 (of 3 total)

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