Javascript error. Validation Not Working. Uncaught SyntaxError: Unexpected token

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Daman Jeet

    (@djeet)

    9 years, 1 month ago

    Hi @ronaldsiswara,

    I looked into the issue on the URL you have given.

    I tried to replicate the issue on the GF 2.1.3 but what I found is there is a different HTML structure rendering over your site for the name field, that made our plugin throw error.

    I think there is some customization exists for the gform name field.

    Please check for the customization and then I could you help you out with this issue.

    Thanks,
    Djeet

    Thread Starter ronaldsiswara

    (@ronaldsiswara)

    9 years, 1 month ago

    Hi @djeet,

    Can you please let me know what customization should I look for ?
    Is it custom code that change the html rendering ?
    Is it any settings from the GF Dashboard UI ?

    Plugin Author Daman Jeet

    (@djeet)

    9 years ago

    Hi @ronaldsiswara,

    You should look for Gravity Form hooks in your theme’s functions.php file.
    If it’s not there, it should be coming from some plugin for sure.

    Please go to Gravity Form Settings> Real Time Validation and raise a support ticket. So that I could access necessary info about your environment.

    Thanks!
    D.Jeet

Viewing 3 replies - 1 through 3 (of 3 total)

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