JavaScript error – Videos do not play

  • Resolved mbaierl

    (@mbaierl)


    5 years, 4 months ago

    The video gallery is shown, but if I click on any video nothing happens.
    Reason being a JavaScript error:

    Uncaught TypeError: Cannot read property 'replace' of undefined
    at HTMLDivElement.<anonymous> (ytprefs.min.js?ver=13.4.1.2:formatted:248)
    at HTMLDivElement.dispatch (jquery.js?ver=1.12.4-wp:3)
    at HTMLDivElement.r.handle (jquery.js?ver=1.12.4-wp:3)

    The line is:
    var l = f.data(“ep-gallerysrc”).replace(“GALLERYVIDEOID”, g);

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author embedplus

    (@embedplus)

    5 years, 4 months ago

    Hi,

    Are you using Borlabs or Complianz’s Cookie plugins? If so, they are not compatible with the plugin. Our plugin already has its own privacy options for YouTube, so you can try and see if you can disable operation on YouTube embeds in your Cookie plugin.

    Thread Starter mbaierl

    (@mbaierl)

    5 years, 4 months ago

    You are right, Borlabs was the issue.
    Since we are also using Videos in other parts of the website we can’t rely purely on your compliance settings…
    Any ideas on how to solve this issue?

    Plugin Author embedplus

    (@embedplus)

    5 years, 3 months ago

    One option is to perhaps nudge Borlabs to add the flexibility to disable their functionality on certain (kinds of) content.

Viewing 3 replies - 1 through 3 (of 3 total)

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