Javascript-popup Triggering on Every Link/Button Click

  • lucstofpruuk

    (@lucstofpruuk)


    5 months, 3 weeks ago

    I am experiencing a severe conflict between the Active Campaign plugin and Contact Form 7 (CF7) on my WordPress site.

    The Issue: Every time a user clicks any link or any button on a page where a CF7 form is present, an Active Campaign pop-up/modal form is triggered and appears. This happens on every click, making navigation and interaction on these pages impossible.

    Crucial Detail: This is specifically a JavaScript-driven pop-up/modal that is being incorrectly triggered. It seems that the event listener used by the Active Campaign script is too broad or is conflicting with the scripts used by CF7, causing it to fire on nearly any DOM element click.

    This issue occurs regardless of:

    • The specific link or button being clicked (it’s not limited to submission buttons).
    • Whether the CF7 form is a standard inline form or one intended to launch a modal.
    • The Active Campaign form’s intended trigger settings (e.g., whether it’s set to appear on exit, scroll, or a specific element).
Viewing 1 replies (of 1 total)
  • Plugin Support Pragyan Ratna

    (@ratnapragyan)

    5 months, 3 weeks ago

    Hello @lucstofpruuk
    We have checked it and there is not such issue on our side, it might be due to your some of the active plugins. Please check by deactivating your installed plugins one by one, so you can find out which plugin is causing conflict.
    If possible please mention your website URL where such issue exists.

Viewing 1 replies (of 1 total)

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