• Hi, I am having another issue with the Lensa theme. I am working on my localhost but there problem is even evident on the theme’s demo website:

    http://demo.colorlabsproject.com/lensa/

    As you can see the animation is not smooth at all. Is there a possible fix?

    Second, but this is more frivolous, but the post title and excerpt that accompanies the thumbnail just pops up while the thumbnail (background image) slides in or fades in. There is no built in theme option to make the title/excerpt fade in or slide in as well, I have spent all morning trying different tweaks in the .JS files but everything I do breaks the theme or makes the title/excerpt disappear..

    Any suggestions/hints?

    Oh I am using the latest version of WordPress.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Have you contacted your theme’s vendors regarding this?

    Thread Starter lenglain

    (@lenglain)

    No they charge for support.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    What’s wrong with paying for support?

    Thread Starter lenglain

    (@lenglain)

    ?
    Did I saw there’s anything wrong with paying for support?
    I just can’t pay for it (no e-payment method.)

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    If you use a theme distributed on ww.wp.xz.cn, you can receive free support. Otherwise it’s encouraged you pay for what you get.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Even though it’s free it’s still considered a commercial product and we don’t support those here. On top of that, that looks like it’s a rather complex theme too (those transitions are pretty cool).

    Sorry but your best bet is to get support from the theme author.

    http://colorlabsproject.com/support/

    Edit: And Andrew beat me to it by at least 3 minutes…

    Thread Starter lenglain

    (@lenglain)

    It is not distributed on ww.wp.xz.cn, it is a free, indepenedently distributed theme, and indeed if I was seeking the theme author’s support, I would have to pay; but as you may have noticed, I am not seeking the theme authors’ support, I am asking for suggestions from the wider WordPress community on a public WordPress forum.

    Thread Starter lenglain

    (@lenglain)

    Ok, well I know that independently of this theme, there are often issues with Jquery transitions being choppy and there are some general guidelines to check, which I am in the process of doing (though I don’t know ANY Jquery so I’m confused.)

    I figured maybe some members would know of “usual suspects” in regards to this problem.

    Thanks.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Can you demonstrate the issue outside of that theme, perhaps on jsFiddle?

Viewing 9 replies - 1 through 9 (of 9 total)

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