Jetpack: [auth_failed] Authorization header was malformed

  • Resolved manicolaus

    (@manicolaus)


    11 years, 8 months ago

    Publicize has broken down for all social networks I’m using (FB, LI, Twitter, Google+) with this error message:

    Jetpack: [auth_failed] Authorization header was malformed

    Trying to delete the link doesn’t work, it pops up a message saying that the connection has been established successfully — and then reverts to the error message.

    This may be a WP4.0 problem. My last post two weeks earlier, before upgrading to WP 4.0, went up just fine, and the FB Debug tool showed no issues for that post.

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years, 8 months ago

    Could you go the Jetpack menu in your dashboard, scroll down to the bottom of the page, and click on “Disconnect from WordPress.com”? Once you’ve done so you’ll be able to reconnect to WordPress.com by clicking on the connect button at the top of the page.

    If that doesn’t help, can you please use Jetpack’s Debugger module to send us some more information about your site?

    1) Go to the Jetpack page in your dashboard.
    2) Click on the Debug link appearing at the bottom of the page.
    3) Click the link that says “click here to contact Jetpack support.”
    4) Fill in the description box and your name and email address.
    5) Click the “Contact Support” button.

    Thanks!

    Hal

    (@ricaglobal)

    11 years, 2 months ago

    I am having the same error. Right now, my website is completely messed up (www.ricaglobalhosting.domains).

    I am getting the following error:

    Error MSG Below:
    “Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: auth_failed
    Try connecting again.

    Error Details: The Jetpack server encountered the following client error: Authorization header was malformed.”

    I have tried deactivating and even deleting the Jetpack plugin, then re-installing and activating it, still the problem is not resolved. I just cannot connect to wp again. The same error message keeps coming back.

    I have read most of the threads on this issue in this forum but I did not find anything other than people describing the same issues yet there is no workable solutions I have found here.

    Can you help me please? Thanks.

    WPyogi

    (@wpyogi)

    11 years, 2 months ago

    @hal – please start your own thread as per the forum guidelines – http://codex.ww.wp.xz.cn/Forum_Welcome#Where_To_Post

    You can do so here:

    https://ww.wp.xz.cn/support/plugin/jetpack#postform

    MobiChat

    (@mobichat)

    11 years ago

    Deactivate the plugin, then reactivate and login, that will reset the connections. I had a problem where I could not connect and i did that and now it works.

    Myth024

    (@myth024)

    10 years, 10 months ago

    I can confirm that when you are getting an

    jetpack: [auth_failed] Authorization header was malformed

    that disabling the plugin, the re-enabling it and reconnecting jetpack to your wordpress.com account fixed the issue for me. [7-25-2015]

Viewing 5 replies - 1 through 5 (of 5 total)

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