• Resolved Learner

    (@newest)


    Hi

    I have installed BBPress on my WordPress Site https://strokesupport.in and created some forums.

    I also have Jetpack installed.

    When I am logged into my site ( Via Dashboard) I can see the forums.

    But when I am logged out, the above Weblink says :


    Jetpack has locked your site’s login page.Your IP address 198.144.149.253 has been flagged for potential security violations. You can unlock your login by sending yourself a special link via email.
    —-

    Trying to send email to myself just leads me to main login page and I can access dashboard from here.

    Following done so far to attempt resolution :

    1) At site, in Jetpack → Settings → Security → Brute force attack protection, entered the above IP address. Issue persists.

    2) Jetpack Plugin itself disabled . Issue still persists !

    The issue also shows up on my Android Mobile as well as ipad.

    Please urgently advice solution, thanks !

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jen H. (a11n)

    (@jennywp)

    Hi @newest,

    Please clear all caching: caching plugins, and server-side caching. Let us know if you still have trouble.

    If that doesn’t sort it, we’ll need to take a closer look at your Jetpack Protect settings on our end. Can you please contact us at the form I’ve linked here? Make sure to link this thread in your ticket.

    Thanks!

    Thread Starter Learner

    (@newest)

    Yes cleared up caches etc. and the problem seems to have been resolved. Thank you VERY much !

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Jetpack blocking access to Forums’ is closed to new replies.