Jetpack broken

  • Resolved Hicks121

    (@hicks121)


    11 years ago

    I’ve tried every solution I can find on-line but I have not been able to correct this problem.

    Your Jetpack has a glitch. Something went wrong that’s never supposed to happen. Guess you’re just lucky: xml_rpc-32700
    Try connecting again.
    Error Details: The Jetpack server could not communicate with your site’s XML-RPC URL. Please check to make sure http://www.faithonview.com/xmlrpc.php is working properly. It should show ‘XML‑RPC server accepts POST requests only.’ on a line by itself when viewed in a browser and should not have any blank links or extra output anywhere.

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years ago

    Jetpack uses your site’s XML-RPC file to communicate with WordPress.com. Unfortunately I cannot access that file on your site at the moment. Here is the message I get when trying to access the file:
    http://i.wpne.ws/arAv

    If you use a security plugin to block access to the file, you’ll need to configure it to allow incoming and outgoing connections to /xmlrpc.php.

    If you do not use such plugin, you’ll want to contact your hosting provider and ask them if they currently block access to your site’s XML-RPC file.

    I hope this helps. Please get in touch again if you have any questions.

    Thread Starter Hicks121

    (@hicks121)

    11 years ago

    This is the answer I got from my host company:

    Please be informed that xmlrpc.php is disabled due to security reasons. We suggest that you rename the file for its proper work.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years ago

    If your host disabled xmlrpc.php, I’m afraid you won’t be able to use Jetpack, or other apps connecting to your site via XML-RPC.

    You could use Jetpack’s Development mode to be able to use the Jetpack features that do not require a WordPress.com connection, but you won’t be able to use the features that require a connection.

    Thread Starter Hicks121

    (@hicks121)

    11 years ago

    How do I know which features require wordpress.com?

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    11 years ago

    Once you activate Jetpack’s Development mode, the features that require a WordPress.com connection will be greyed out. Here is how it will look like:
    http://i.wpne.ws/at4c

    Thread Starter Hicks121

    (@hicks121)

    11 years ago

    Hmmm…I use some of what would not be available. I’ll have to contact my host and see if that they can make the file available, if not I may have to switch host companies. 🙁

Viewing 6 replies - 1 through 6 (of 6 total)

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