Hi @isaacnymy
Could you please post your site URL here so that we can have a look?
If you want it to remain private, you can also contact us via this contact form:
https://jetpack.com/contact-support/?rel=support&hpi=1
If you choose to reach out directly, please include a link to this thread.
Thanks!
Hi @isaacnymy,
Thank you for sharing the site URL. I was able to replicate the issue on Android, as you mentioned. Interestingly, it seems to work fine on my test sites, which leads me to think there might be a conflict with either a plugin or the theme you’re using.
Could you try disabling any plugins one by one to see if one of them might be causing this behavior? You might also want to switch to a default theme like Twenty Twenty-Three temporarily to see if that resolves the issue.
Let me know what you find.
Hey there, @isaacnymy,
Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!
