Jetpack Comments don’t work

  • Resolved Anonymous User 18719363

    (@anonymized-18719363)


    5 years, 1 month ago

    Jetpack comments don’t work on my site.

    When the user tries to make a comment with an user account of the site, this error happens (Fill in the required name and email fields):
    https://prnt.sc/12qfqyk

    When the user tries to make a comment with an Google account, this error happens:
    https://prnt.sc/12qfvl9

    Wordpress.com and anonymous comments are working normally. I can’t test Facebook and Twitter comments because I don’t have accounts in these social networks.

    Any help?

    • This topic was modified 5 years, 1 month ago by Anonymous User 18719363.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    5 years, 1 month ago

    Hi @gabsk25

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Plugin Contributor Jen H. (a11n)

    (@jennywp)

    5 years, 1 month ago

    Hey @gabsk25,

    Since it’s been more than a week since we’ve heard from you, I’m going to go ahead and mark this thread as Resolved. If you still need a hand, please feel free to reach back out here and mark the thread as not resolved.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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