Jetpack Connection Issue

  • Resolved koshdrd13

    (@koshdrd13)


    1 year, 10 months ago

    My site is running around 2 years without this problems, it’s occur two days ago without any setting changes in my website.

    DebugXML-RPC is not responding correctly ( 202 )

    It looks like XML-RPC is not responding correctly. Please make sure XML-RPC is turned on for your site and is set up to respond to all content types. You can test this yourself by running the following command from the command line:

    curl -A 'Jetpack by WordPress.com' -d '<methodCall><methodName>demo.sayHello</methodName></methodCall>' https://mygameshack.com/xmlrpc.php

    The answer should be:

    <?xml version="1.0" encoding="UTF-8"?>
<methodResponse>
  <params>
    <param>
      <value>
      <string>Hello!</string>
      </value>
    </param>
  </params>
</methodResponse>
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 10 months ago

    Hi there, @koshdrd13,

    I’m sorry to hear about the trouble, but thanks for reaching out. I checked the Jetpack conneciton and the xmlrpc.php file, which is not online at the moment.

    This should look like this example: https://wp.cloud/xmlrpc.php

    We suspect there might be a block at your server’s end affecting this. Would you check the following please?

    • Make sure our IPs range is in the allow list.
    • Check for any security/caching plugins you may have enabled, and try temporarily disabling them to see if it fixes the problem.
    • Search for any firewall on your server-side that might be blocking the communication with the xmlrpc.php file – your host should be able to help you with that.

    Hope that’s all clear! Let me know what you find out, and we’ll take it from there if necessary.

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    1 year, 10 months ago

    Hi there @koshdrd13,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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