JetPack Error syncing your site

  • Resolved ninagmail

    (@ninagmail)


    5 years, 2 months ago

    Hi. Can you please assist with the following error?

    The information synced by Jetpack ensures that Jetpack Search, Related Posts and other features are aligned with your site’s current content.

    Error Jetpack has detected that data is not properly in sync which may be impacting some of your site’s functionality. Click here to start a full sync to align Jetpack with your site data. If you still notice this error after running a full sync, please contact support for additional assistance.
    Contact Jetpack Support (opens in a new tab)

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Jen H. (a11n)

    (@jennywp)

    5 years, 2 months ago

    Hey @ninagmail,

    The error I’m seeing in our connection debugger for your site is a relatively generic error, so I think the best thing for you to do to begin troubleshooting is to delete Jetpack entirely and reinstall it. Then, try reconnecting Jetpack to WordPress.com. Once that is done, a sync should automatically begin.

    You’ll want to see an Everything looks great! message in the Jetpack connection debugger for your site if you’re properly connected:

    https://jptools.wordpress.com/debug/?url=https://openjaw.com/

    Let us know how it goes! We can check things on our end for you, if you like.

Viewing 1 replies (of 1 total)

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