Jetpack Error: Verification secrets not found

  • Resolved anmolduggal

    (@anmolduggal)


    7 years, 8 months ago

    Hi Community Members,

    I installed the Jetpack plugin on my WordPress website today and while I was setting it up, I received the following message:

    “Error Details: The Jetpack server encountered the following client error: Verification secrets not found”

    To look for the solution to this issue I stumbled upon the following community thread:

    https://ww.wp.xz.cn/support/topic/cant-use-jetback/

    I tried all the steps mentioned there, added the flushing plugin as well but it didn’t work for me.

    In the end, it was suggested to create a new thread and so here I am creating this one asking for the help regarding setting jetpack up.

    I have used this plugin before on a number of WordPress before but this is a new version of course and maybe that is this issue has popped up.

    Any and all help will be much appreciated.

    Thanks in advance.

Viewing 6 replies - 1 through 6 (of 6 total)
  • mathahasy

    (@mathahasy)

    7 years, 8 months ago

    Hi there,
    Exactly the same thing with me. “Error Details: The Jetpack server encountered the following client error: Verification secrets not found” –

    I’ve also done all the work.

    https://ww.wp.xz.cn/support/topic/cant-use-jetback/

    I even tested it with a Linux system – no chance. There is also no error message anywhere that you can somehow “hack it away” yourself.

    Have the Flush button installed, tested different browsers, different dial-up providers, different systems – it keeps coming back:

    “Error Details: The Jetpack server encountered the following client error: Verification secrets not found” –

    I also have another WordPress page because it works brilliantly. However, I also have another account on wordpress.com for it – but that can’t be it, if even another system, completely different IP-addresses still get this error again and again:

    “Error Details: The Jetpack server encountered the following client error: Verification secrets not found”

    You have to help us. Please.

    Cheers from munich,
    Matthias

    Thread Starter anmolduggal

    (@anmolduggal)

    7 years, 8 months ago

    Hi @mathahasy,

    I would like to tell you that found out the cause of the issue and shockingly it was not from the plugin creators’s side. It was actually a hosting provider issue.

    To be precise I had multiple entries in database tables in my database, like wp_users, wp_metadata etc.

    Just by deleting the duplicate entries and configuring the database with wordpress properly I was able to get jetpack setup on my self hosted wordpress blog.

    Let me know if I could help in any way.

    mathahasy

    (@mathahasy)

    7 years, 8 months ago

    hi anmolduggal
    Thank you so much. That wasn’t my error, but the key tip to solve the problem: wp_user, wp_usermeta weren’t duplicate entries. But: I had installed JetPack a few months ago and was registered at WordPress.com with a different nickname. Puhhh. :d – Database entries, JetPack login + development monitor then brought this solution. – Ohman. 😀 – So a temporary user error and no JetPack errors. Thanks again 😉 – Its “solved” 🙂
    Greetings from Munich

    Thread Starter anmolduggal

    (@anmolduggal)

    7 years, 8 months ago

    Hey Munich,

    Great that it’s resolved for both of us.

    Regards,
    Anmol

    mathahasy

    (@mathahasy)

    7 years, 8 months ago

    …I cheered too early at first. After the error had disappeared, it showed up again during the setup: secret verification error … – ok, further researched and the problem solved:
    1. it happens in connection with xmlrpc.php
    2. this file gave me a 405 error. – However, this error was not blocked by the host (I am the host myself), but apparently by some plugin.
    3. usual WordPress fumbling: localize.
    4. dung cattle found: the NextGenGallery … first deactivated. I will check later, if necessary, why it blocked the xmlrpc.php.

    Anyway, without cookie stress and deactivation, JetPack installed itself as usual and without errors, connected and now everything is really fine, because JetPack has now been set up as well.

    Sorry for the trouble with the play, but maybe this will help somebody. So I couldn’t leave it like that.

    cheers from munich GermsMoney 😉
    (lol)

    Thread Starter anmolduggal

    (@anmolduggal)

    7 years, 8 months ago

    Hi

    Awesome job on getting it back to work.

    Definitely, this will help many in the future.

    Thanks for posting your solution.

Viewing 6 replies - 1 through 6 (of 6 total)

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