• Resolved koullis

    (@koullis)


    after latest jetpack update 15, wordpress feedback-form responses always redirect to jetpack- forms . is there any way to stop it and have it work both ways like it was before update?

    either check new messages from jetpack-forms or feedback form responses

    regards

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Jen H. (a11n)

    (@jennywp)

    Hey @koullis,

    A few clarifying questions for you:

    • Can you share the URL of your site with us here?
    • What “wordpress feedback-form” are you referring to?
    • When you say “always redirect to jetpack- forms”, do you mean the responses?

    Once we’re clearer about what you’re asking about, we’ll be better equipped to advise.

    Thanks!

    Thread Starter koullis

    (@koullis)

    when i click “red arrow” it always redirect/opens “green arrow”. Yes they both show the same details but before update both worked individually

    Plugin Support Jen H. (a11n)

    (@jennywp)

    Hello @koullis! Thanks for sharing that extra context.

    We are working on deprecating the old UI, but I would love to know more about what you’d like to see instead so I can pass it on to our developers. They are eager for feedback right now! What is it about this change that makes it less ideal for you?

    Looking forward to hearing back from you!

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hello @koullis,

    Do you have updates about that, do you still need help? We usually close inactive threads after one week of no movement, but we want to make sure we’re all set before marking it as solved. Thanks!

    Thread Starter koullis

    (@koullis)

    hi sorry missed the reply..so the old ui along with the “category-feedback” will be removed entirely?

    i like the old ui with grey color instead of all white of jetpack forms

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @koullis,

    Thank you for sharing your feedback! Would you prefer the original colour pattern to be fully restored, or is it specifically the category-feedback section of the UI that you feel is missing, and not well replicated in the new UI?

    If you have any ideas on how this could be integrated into the new UI, we’d love to hear them. Please share your vision, and we’ll gladly pass it along to our designers and product team. Your input is super important in helping us prioritise what matters most to you. Thanks!

    Thread Starter koullis

    (@koullis)

    i think its the category-feedback ui that i feel missing

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hey @koullis,

    Thanks for sharing and confirming that. I’ve relayed your valuable feedback to our product team for their consideration.

    If you have any additional suggestions or comments, please feel free to share them; we’re all ears and always keen to hear how we can improve. Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)

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