• Resolved johanklinge

    (@johanklinge)


    Running: wordpress 4.5.2 and Betheme 13, Slider Revolutioin updated to latest bundled version

    Two days ago noticed when creating a new page or post that all the editor buttons on the “text” and “visual” editor windows was not showing. Also Muffin Builder is not loadning.

    This happens for all user types EXCEPT admin users.

    I turned on script_debugging and found in a browser console that I get a javascript error from a revslider file. The error is:

    tinymce-shortcode-script.js:105 Uncaught TypeError: undefined is not a function

    The offending javascript file is located in /wp-content/plugins/revslider/admin/assets/js. Looking inte the file the error is in this function:

    104		jQuery(document).ready(function(){
    105			jQuery('.rs-mod-slides-wrapper').sortable();
    106		});

    The error seems to stop the rest of the page to load properly.

    Changes I made last couple of days that could have an effect on this:
    – installed Jetpack plugin
    – installed All In One WP Security plugin

    So I tried deactivating plugins. And upon reactivating them I have found that it is upon activating Jetpack I get this error.

    Any suggestions on how to fix this?

    BR, Johan

    https://ww.wp.xz.cn/plugins/jetpack/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    Can you let me know what site you’re having this problem? Once I have that information, I’ll be better able to help.

    If you want it to remain private, you can also contact us via this contact form:
    http://jetpack.com/contact-support/

    Thanks!

    Thread Starter johanklinge

    (@johanklinge)

    Sure. The site is http://www.sofialinnea.se

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer 🚀

    It’s most likely Photon causing trouble with your sliders. I just checked your site and it looks like you still have Jetpack active, but have Photon/Tiled Galleries (which also uses Photon) disabled and the sliders seem to be working properly now.

    I’ll mark this as resolved as it looks like you were able to narrow down the issue. Let me know if you still have this problem and I’ll be happy to take a closer look.

Viewing 3 replies - 1 through 3 (of 3 total)

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