• Resolved dotnet691

    (@dotnet691)


    Hi,

    We have used jetpack in your website but it is showing error ‘The registration secrets sent by your site do not match the ones the Jetpack server has on record’ when we click ‘Set up jetpack’ button.

    Website URL: https://www.screendating.co.uk/
    Please fix this issue.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @dotnet691

    We’re being blocked from accessing https://screendating.co.uk/xmlrpc.php which Jetpack requires to function. Right now it just redirects back to the landing page.

    Unfortunately, blocking XML-RPC is not a great solution for fighting security risks. It’s akin to selling your car because you don’t want it to be stolen.

    Your site’s XML-RPC file is kind of like a communication gateway to your site. Jetpack, the WordPress Mobile Apps, and other plugins and services will use this file to communicate to your site. If this is blocked, you will have other issues pop-up down the road for the same reasons.

    If you are using any security plugins, please try connecting with those temporarily deactivated. If you don’t have any, or if that didn’t work, I would suggest contacting your hosting provider and asking them to unblock your site’s XML-RPC. The most popular hosting providers out there have managed to find other ways to protect their servers without having to hinder your site and your ability to use services with your WordPress.

    Thread Starter dotnet691

    (@dotnet691)

    Hi,

    The issue has been fixed.
    Thanks.

    Thread Starter dotnet691

    (@dotnet691)

    The issue has been fixed

Viewing 3 replies - 1 through 3 (of 3 total)

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