Jetpack not posting to second LinkedIn account

Hi @nhowarth,

Hi Nigel,

Thanks for flagging this, I took a closer look at the Jetpack Social logs for the post that failed.

What I can see is that the April 15 post hit a LinkedIn error during sharing, but since then, newer posts have successfully gone out to both LinkedIn connections, including Cyprus Property Buyers.

So at this point, this looks more like a temporary one-off sharing failure rather than an ongoing connection problem.

That said, I’m also seeing a couple of signs that the Jetpack connection might not be 100% consistent at the moment, and since Jetpack Social relies on that connection, it’s worth double-checking.

Could you please run a quick test here and let me know what it shows?
https://jptools.wordpress.com/debug/?url=https://news.cyprus-property-buyers.com/

If anything shows as failed there, it would be good to check with your host (or any security, firewall, or caching layers like Cloudflare or plugins) to make sure requests to your site aren’t being blocked or modified.

If the issue happens again on a new post, feel free to share the link and we can dig into the logs again.

Regards,

Hi @nhowarth,

Just to correct one detail from my earlier reply, the debugger link I shared should have used the full site URL with www:

https://jptools.wordpress.com/debug/?url=https://www.news.cyprus-property-buyers.com

I also took another look here, and I do not think this is only a LinkedIn-side issue.

The bigger concern is that the Jetpack connection itself does not look fully healthy at the moment. In particular, the XML-RPC endpoints appear to return the site homepage instead of the normal XML-RPC response, which usually points to some kind of redirect, cache, firewall, or request-handling rule affecting those requests.

Since Jetpack Social depends on the Jetpack connection to publish successfully, that could explain why the problem feels intermittent.

Because you mentioned Cloudflare, and I can also see performance / caching plugins active on the site, I would suggest checking whether anything in Cloudflare, server-level security, WP Rocket, or any custom code/snippet setup could be affecting these endpoints:

• xmlrpc.php
• xmlrpc.php?for=jetpack
• Jetpack / WordPress.com requests to the site

Also, allowing LinkedInBot is useful for LinkedIn previews, but it would not by itself fix Jetpack Social publishing, since that depends on the Jetpack connection being able to communicate properly with the site.

So I would not treat this as fully resolved yet. It looks more likely that the LinkedIn failure was a symptom of an unstable Jetpack connection rather than a problem with that second LinkedIn account specifically.

Regards,
Alin

Hi @nhowarth,

Thanks for checking that, and yes, I think we’re now seeing the same root issue more clearly.

The LinkedIn failures do not seem to be tied to one specific LinkedIn account anymore, since you’re now seeing the same problem with the personal LinkedIn account too.

I checked the Jetpack communication endpoints again, and they still do not look right. Both the regular XML-RPC endpoint and the Jetpack-specific one appear to load the site homepage instead of returning the expected XML-RPC response.

That usually means something on the site/server side is redirecting, caching, or rewriting those requests. Since Jetpack Social depends on that connection to publish posts, this would also explain the intermittent sharing failures and the Jetpack dashboard error you saw.

The change on your WordPress.com profile is worth correcting, but I do not think that alone would fix this if XML-RPC is still being redirected.

The next step would be to check with your host and Cloudflare setup to make sure these endpoints are not being redirected, cached, or blocked:

https://news.cyprus-property-buyers.com/xmlrpc.php
https://news.cyprus-property-buyers.com/xmlrpc.php?for=jetpack

Those should not load the homepage. Once those endpoints respond normally again, Jetpack Social should have a much better chance of sharing consistently.

Regards,

Hi there, @nhowarth,

Thanks for the follow-up and for keeping the investigation ongoing.

I just ran the Jetpack debugger again, and it looks like Jetpack is still giving errors due to your xmlrpc.php file still being blocked. Can you check at your end how things are going?

My hunch is that you won’t be able to post anything via Jetpack Social as long as the connection with Jetpack is fully reestablished. Keep us posted on what you find out when monitoring it, so we can help you should you need further support.

Thanks in advance!

Hello @nhowarth,

Thanks for following up – that is fantastic news!

Please keep monitoring, and in case something’s up (we hope not!) you’re welcome to re-open this thread, or open another thread here.

I’m going to mark this thread as solved for now 🙂 Best wishes!