Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Do you use a caching plugin or service on that site, or a plugin that concatenates JavaScript files and could break the stats tracking code?

    If so, could you try to deactivate those plugins for a bit, and see if it helps?

    Thread Starter shellylopezgray

    (@shellylopezgray)

    I don’t think I do.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    I think you use at least one, Autoptimize. It should be compatible with Jetpack Stats, but it might be worth running some tests, by deactivating all your plugins, one at a time, and making sure none of them affect your stats.

    Let me know how it goes.

    Thread Starter shellylopezgray

    (@shellylopezgray)

    I’ll disable that. Thank you! It’s weird, it updates like every 2 days.

    Thread Starter shellylopezgray

    (@shellylopezgray)

    it’s still not working. it’s so frustrating. it’s stuck on 6.8.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic 🚀

    Could you let me know where you see this “6.8” number? Are you referring to this widget?
    http://i.wpne.ws/ffZW

    If so, it’s not created by Jetpack, so I’m not sure I’ll be able to help. I’d suggest reviewing your plugin list, and contacting the author of that plugin instead, asking them where that value is pulled from.

    I hope this helps.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘jetpack statistics aren't updating’ is closed to new replies.