Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Adam Heckler

    (@adamkheckler)

    Can you please try the following steps to see if they resolve the issue?

    1) Disconnect and reconnect each social network that you’ve connected. The instructions for doing so are at these links:

    http://jetpack.me/support/publicize/facebook/ — Under “Reconnecting Facebook”

    http://jetpack.me/support/publicize/google/ — Under “Reconnecting Google+”

    http://jetpack.me/support/publicize/twitter/ — Under “Reconnecting Twitter”

    http://jetpack.me/support/publicize/linkedin/ — Under “Reconnecting LinkedIn”

    http://jetpack.me/support/publicize/tumblr/ — Under “Reconnecting Tumblr”

    http://jetpack.me/support/publicize/path/ — Under “Reconnecting Path”

    2) Send me a list of all the plugins you have installed on your site, since certain ones are known to conflict with Publicize. You can find these under Plugins > All Plugins in your dashboard.

    3) You might also try simply disabling *all* plugins except Jetpack to see if that solves the issue. If you can Publicize fine with everything else deactivated, activate one plugin at a time, testing Publicize after each one.

    When it stops working again, you’ll know which plugin is causing the issue.

    Thread Starter Ruthy1991

    (@ruthy1991)

    Hi Adam,

    1. I already disconnect and reconnect each social network that I have connected but it still not working.

    2. below are list of Plugins I have installed:

    AddThis for WordPress
    Advertising Manager
    Akismet
    Always Edit in HTML
    Blogger Importer
    Blogger To WordPress
    CloudFlare
    Contact Form 7
    Content Aware Sidebars
    Contextly
    Custom Headers and Footers
    Disqus Comment System
    Frizzly
    Google XML Sitemaps
    GRAND Flash Album Gallery
    Hello Dolly
    Image Widget
    Instagram Picture
    Jetpack by WordPress.com
    jQuery Archive List Widget
    MOJO Marketplace
    No Self Pings
    oil-privacy-policy
    oik base plugin
    Recent Posts Widget With Thumbnails
    SEO Friendly Images
    Shortcodes Ultimate
    Theme Check
    TinyMCE Advanced
    Video Thumbnails
    Whydowork Adsense
    Wordfence Security
    WordPress SEO
    Wordpress Video Gallery
    WP-Optimize
    WP Code Highlight
    WP Legal Pages

    3. I have disabled all Plugin and couldn’t figure which is causing this problem.

    Thanks for your help

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    I have disabled all Plugin and couldn’t figure which is causing this problem.

    Did you try disabling all plugins (except Jetpack) and then publishing a test post in order to test Publicize? You’ll want to do that and see if it goes out to your social networks.

    If so, turn one plugin back on. Test Publicize again with a new test post. If it works, turn another plugin back on and test again. Repeat the cycle until it stops working, and then you’ll know that the most recent plugin you turned on is the culprit.

    Thread Starter Ruthy1991

    (@ruthy1991)

    Yes I did that and It’s still not working. I also disabled Jetpack and enable it again just to see where the problem is coming from. I don’t know what else to do. This problem started 3 days ago.

    Thread Starter Ruthy1991

    (@ruthy1991)

    Hi Adam,

    is there any other advice for me? Please and thank you

    Plugin Contributor Adam Heckler

    (@adamkheckler)

    Hi there!

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:

    http://www.nollywoodfreaks.com/xmlrpc.php?for=jetpack

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:

    XML-RPC server accepts POST requests only.

    You can see a working example here:

    http://jetpack.me/xmlrpc.php

    Since your site returns an error for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP? If you don’t, then please try re-installing WordPress. You can do this by going to the Dashboard -> Upgrades page, then click the “Reinstall WordPress” button.

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them?

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    Let me know what they say, thanks! 🙂

Viewing 6 replies - 1 through 6 (of 6 total)

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