Jigoshop UPS Plugin Deactivated

  • Resolved mymichael2

    (@mymichael2)


    8 years, 5 months ago

    The following issue has occurred twice. The first time I thought it was a fluke, so I ignored it. The second time, however, makes me concerned:

    I received the following notification:

    The plugin jigoshop-jigoshop-official-ups-shipping[…] has been deactivated due to an error: Plugin file does not exist.

    The plugin was in fact deactivated. I simply reactivated it and everything appears to be working. However, I’m guessing that I’m not the only one who would be uneasy about random deactivations of a plugin that is directly related to my ecommerce.

    Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jigoshop Support – Marcin

    (@azrielnefezen)

    8 years, 5 months ago

    Hi
    First of all – was the plugin’s catalog name changed? Does anybody else have FTP access to the site?

    Thread Starter mymichael2

    (@mymichael2)

    8 years, 5 months ago

    The catalog name has remained the same, and I don’t allow anyone FTP access. It hasn’t occurred again (yet) … I’ll keep watching it … lol … obviously. In the meantime if you have any ideas, toss them my way. Thanks! 🙂

    Jigoshop Support – Marcin

    (@azrielnefezen)

    8 years, 5 months ago

    Well, we do not have anything in the code that would allow for automated plugin deactivation, so it would be best to check the server error logs – if you need help with that, please contact me @ [email protected]

Viewing 3 replies - 1 through 3 (of 3 total)

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