• Resolved perfectweb

    (@perfectweb)


    Every time I start my backup job, I get the message “Job has started, but not responded for 10 seconds”. I tried reinstalling BackWPup, but that did not help. Debug info follows.

    WordPress version: 5.2.1
    BackWPup version: 3.6.9
    PHP version: 7.2.19 (64bit)
    MySQL version: 10.1.40-MariaDB-cll-lve
    cURL version: 7.62.0
    cURL SSL version: OpenSSL/1.0.2k
    WP-Cron url: https://firesidepizza.com/wp-cron.php
    Server self connect: Response Test O.K.
    Document root: /home/fsb/public_html
    Temp folder: /home/fsb/public_html/wp-content/uploads/backwpup-f9e240-temp/
    Log folder: /home/fsb/public_html/wp-content/uploads/backwpup-f9e240-logs/
    Server: LiteSpeed
    Operating System: Linux
    PHP SAPI: litespeed
    Current PHP user: fsb
    Maximum execution time: 30 seconds
    BackWPup maximum script execution time: 30 seconds
    Alternative WP Cron: Off
    Disabled WP Cron: Off
    CHMOD Dir: 0755
    Server Time: 21:36
    Blog Time: 14:36
    Blog Timezone: America/Los_Angeles
    Blog Time offset: -7 hours
    Blog language: en-US
    MySQL Client encoding: utf8mb4
    PHP Memory limit: 256M
    WP memory limit: 256M
    WP maximum memory limit: 256M
    Memory in use: 42.25 MB
    Loaded PHP Extensions:: Core, PDO, Phar, Reflection, SPL, SimpleXML, bcmath, bz2, calendar, ctype, curl, date, dom, exif, fileinfo, filter, ftp, gd, gettext, gmp, hash, iconv, imap, ionCube Loader, json, libxml, litespeed, mbstring, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_sqlite, posix, readline, session, shmop, soap, sockets, sqlite3, standard, timezonedb, tokenizer, wddx, xml, xmlreader, xmlwriter, xsl, zip, zlib

    List of plugins installed:
    Contact Form 7 v5.1.3
    Disable Comments v1.9.0
    Flamingo v2.0
    Google Analytics for Dashboard for WP v 5.3.8
    Litespeed Cache v2.9.8
    Wordfence Security v7.3.3

    I tried disabling Wordfence, but jobs would still not run.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi @perfectweb
    I can’t see the backup folder on your site uploads folder, so maybe the issue was caused by permission issue, could you please try to set permission to 775 or 777 all folders with prefix backwpup- in /home/fsb/public_html/wp-content/uploads/ ? then try again?
    Thank you!

    @perfectweb

    since we haven’t heard back from you, I’m going to mark it as resolved.
    If you’re still having problems, feel free to let us know ;),

    Btw, If you find BackWPUp is useful for you, we would really appreciate if you leave a positive review and rating.
    This would encourage us to develop new free features and provide free support 😀
    https://ww.wp.xz.cn/support/plugin/backwpup/reviews/

Viewing 2 replies - 1 through 2 (of 2 total)

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