JS Error On Plugin Settings Page

divijc
(@divijc)

8 years, 9 months ago

Hi,

I am getting the following message on Woocommerce > Export Orders > Export Tab:

There is a JS error (read here how to view it). Probably, it’s a conflict with another plugin or active theme.

You can see the JS error here-https://i.imgur.com/ZGtEpaG.png

I have disabled all plugins and switched to default woocommerce theme (2017) but the issue still persists.

Please help with this.

Viewing 6 replies - 1 through 6 (of 6 total)

Thread Starter divijc
(@divijc)

8 years, 9 months ago

Another issue is that The Woocommerce > Export Orders > Export Tab Page is loading extremely slow whereas all other tab in the plugin are loading up quite fast.

Plugin Author algol.plus
(@algolplus)

8 years, 9 months ago

hi

How many orders do you have in >Woocommerce>Orders?

Can you provide exact error message?
Please, follow to https://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis

thanks, Alex

Thread Starter divijc
(@divijc)

8 years, 9 months ago

Hi Alex, the JS error was being faced on localhost, but when I installed it on my website, the error is gone.

I have 86 orders and 80,000 products.

However, Woocommerce > Export Orders > Export Tab Page is loading extremely slow (>13s) where as all other plugin tabs are loading up fast(<4s). Please help with this.
Plugin Author algol.plus
(@algolplus)

8 years, 9 months ago
hi

>the JS error was being faced on localhost
I think, you have no orders in local db. This bug was reported week ago and already fixed.

80K products are huge number. My plugin gathers all meta fields for them.

Could you turn on mysql “slow query log” ? and attach results?
Detailed howto https://www.a2hosting.com/kb/developer-corner/mysql/enabling-the-slow-query-log-in-mysql

thanks, Alex
- This reply was modified 8 years, 9 months ago by algol.plus.
Thread Starter divijc
(@divijc)

8 years, 9 months ago

Hi,my slow query log file > 400MB, How should I send it to you?

Is there a way to disable the plugin from gathering all the meta fields from products since I have a large store?

Plugin Author algol.plus
(@algolplus)

8 years, 9 months ago

hi

Could you start command “tail -f /path/to/log” and reload slow page?

I can provide you custom version if you contact me via helpdesk.

thanks, Alex

Viewing 6 replies - 1 through 6 (of 6 total)

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