• Resolved shipraadaired

    (@shipraadaired)


    Hii,

    I use free vesion of Js Help Desk Plugin. I need to customize form fields as I don’t need to add priority field and some other more. But when I am disable priority field ticket is not submited properly.

    Message shows that Ticket created but actually ticket is not created so I just want to know that in paid version, I will remove that fields or anyone and customize that.

    Even there is a designing issues so I just want to know that is paid version flexible or not.

    And I want to integrate my support ticket with woo-commerce so it is possible or not.

    I want select drop-down field of order id in my support ticket.

    Thanks,
    Shipra Agrawal

    • This topic was modified 6 years, 3 months ago by shipraadaired.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author JoomSky

    (@rabilal)

    Hi,

    Some fields required in system, you can not unpublished it i.e subject, email, priority.

    JS Help desk have woocommerce addon.

Viewing 1 replies (of 1 total)

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