js script not loading when logged out – causing error with giWeather plugin?

Resolved ac1643
(@ac1643)

10 years ago

Hi

I am using the giWeather plugin which recently has been showing a ‘connection error’ message whenever I’m not logged in. However when logged in it shows the weather widget fine.

I looked in the inspect element console and the following errors are being generated when logged out and logged in:

LOGGED OUT
http://www.churchknowle-pc.gov.uk/wp-content/plugins/wp-spamshield/js/jscripts.php Failed to load resource: the server responded with a status of 404 (Not Found);
http://www.churchknowle-pc.gov.uk/wp-admin/admin-ajax.php Failed to load resource: the server responded with a status of 403 (Forbidden);
Failed to parse SourceMap: http://www.churchknowle-pc.gov.uk/wp-content/plugins/giweather/extras/mod_giweather/tmpl/js/hammer.min.map

LOGGED IN
GET http://www.churchknowle-pc.gov.uk/wp-content/plugins/wp-spamshield/js/jscripts.php ;
Failed to parse SourceMap: http://www.churchknowle-pc.gov.uk/wp-content/plugins/giweather/extras/mod_giweather/tmpl/js/hammer.min.map;

So I have two main questions.

1) Why is the Spamshield script not loading when logged out and is this a problem?

2) Is it likely to be interfering in any way with the giWeather plugin, given the plugin seems to work fine when the Spamshield error isnt there.

I also have two other questions, if you would care to comment:

3) Is the ‘admin-ajax.php Failed to load’ error likely to be affecting the giWeather plugin, if Spamshield is not the culprit.

4) Its strange that I get the same error for the giWeather plugin when logged in and logged out, yet it displays when logged in but not logged out.

Any help/comments would be appreciated.

Thanks

https://ww.wp.xz.cn/plugins/wp-spamshield/

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Contributor redsand
(@redsand)

10 years ago
Hi ac1643,

That sounds like another plugin is interfering with the normal plugin behavior, there may be some kind of conflict, your cache settings may be incorrectly configured, or there may be another configuration issue at play. There are a number of issues that could cause something like that.

A while back you had a thread about using Plugin Organizer with WP-SpamShield, and I advised you not to alter WP-SpamShield’s behavior with it. Using Plugin Organizer could cause the kind of problems you’re having. And then possibly if you uninstalled it without clearing the cache, or things of that nature. It could also have to do with rewrite rules either in WordPress or .htaccess, or other server configuration issues. If you’re getting a 404 at the file’s normal URL, that is an indicator that something odd is going on.

WP-SpamShield does load the jscripts.php file when logged out – that would make no sense for it to not load when users are logged out. You’re really only going to get spam from non-users, who would by definition, not be logged in. (Keep in mind that if you’re using Compatibility Mode, this file will not load for either logged in or logged out users.)

At the top of the support forum there is a sticky post that we ask users to read first because it guides you to excellent troubleshooting options we have already put together for our plugin users.

We will be happy to help you out. You will need to take the following steps:
1. The Troubleshooting Guide and FAQs are the place to start.
  Please take a few minutes to work through these, as they solve over 90% of issues users have. (Please be sure to follow all the steps, not just read through them.)
  
  Once you have gone through the Troubleshooting Guide and FAQs, if that doesn’t solve the issue, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so you should move on to the next step.
2. Submit a support request at the WP-SpamShield Support Form, our main support channel for the plugin. We have an excellent diagnostic process.
That will allow us to help you diagnose this, find out what the real issue is, and get things working right for you.

– Scott

Please note that the WP-SpamShield Support page is our main support venue, not the WordPress forums here, so that will always be the best way to get a quick response and resolve any tech support issues.
Thread Starter ac1643
(@ac1643)

10 years ago

Hi thanks for your quick and helpful response.

Just to let you know that I have discovered that there is a setting in the IP Geo Block plugin causing this problem (the ‘Admin Ajax/post’ setting > ‘Prevent Zero Day Exploits’ option).

I’ve asked the plugin author if this is valid behaviour for that option or if its a problem with IP Geo Block.

Do you know why turning on this option (I admit I’m not sure what it does) should cause such errors to occur with WP Spamshield and giweather?

Plugin Contributor redsand
(@redsand)

10 years ago

As noted above:

Please note that the WP-SpamShield Support page is our main support venue, not the WordPress forums here, so that will always be the best way to get a quick response and resolve any tech support issues.

If you have any further questions please address them there.

Thread Starter ac1643
(@ac1643)

10 years ago

Sorry yes I will submit my query there.

Thread Starter ac1643
(@ac1643)

10 years ago

Hi again

Just to say that I’m resolving this with the author of the IP Geo Block plugin here as this appears to be the source of the issue.

If I need to ask any questions re WP Spamshield I will post on your website.

Thanks

Plugin Contributor redsand
(@redsand)

10 years ago

No worries.

Glad you found a resolution with the other plugin author. 🙂

Sounds like a plan. If you do have any issues in the future, we’ll be happy to help.

Have a good one.

– Scott

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘js script not loading when logged out – causing error with giWeather plugin?’ is closed to new replies.

Tags