Hi there @adminiciwp 👋
Thanks for reaching out about this. Let’s troubleshoot it together!
At WordPress administration panel, when I click the button [Start listing products] I receive this error message:
There was an error loading your merchant center setup status. Unexpected token ‘<‘, “<!DOCTYPE “… is not valid JSON
Could you please provide us with a screenshot so that we can see what you are describing?
If you don’t already have a screenshot service installed, here are a few free options:
https://snipboard.io http://skitch.com/ http://getcloudapp.com/ http://awesomescreenshot.com/ https://en.support.wordpress.com/make-a-screenshot/
Moreover, to get an idea of how your site is configured, could you please share a copy of your site’s System Status, as exemplified here ? Once you’ve done that, you can paste it here or into our https://quickforget.com/ service and send that secret link here.
Looking forward to hearing from you!
We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.
Hi Pepe, I just read your message today. Tomorrow I’ll post here the requested data. Many thanks!
Zee (@doublezed2)
Hello adminiciwp
Thank you sharing more details.
As a first step, please try the following:https://YourSiteURL/wp-admin/admin.php?page=connection-test-admin-page
Locate the “Merchant Center” click on MC Disconnect, go to the “Google Account” and click Disconnect Google Account.
Then you can reconnect the extension, open your site’s WP-Admin, go to Marketing > Google Listings & Ads, and connect again to your Google/Merchant Center account, please make sure to grant all requested access:
Please let me know how it goes. 🙂
Best regards.
Hi Zubair.
Step 1 (Disconnect the existing connection). Got this message:
Response
Request: DELETE /wc/gla/mc/connection
Status: 200
Response: {
“status”: “success”,
“message”: “Merchant Center account successfully disconnected.”
}
Step 2 (Disconnect Google Account). Got this message:
Response
{“status”:”disconnected”}
Step 3 (reconnect the extension). Got the same error message (above-mentioned).
The WooCommerce window (to grant all requested access) did not appeared.
Many thanks for your time.
P.S.: So, the problem was not solved.
Zee (@doublezed2)
Hello adminiciwp
Thank you for your reply.
Looks like you have successfully disconnected the Google Merchant Center.
Have you tried initiating the setup again?https://woo.com/document/google-listings-and-ads/#setup-and-configuration
Let me know if you still face the same issue after creating a new connection.
Best regards.
