Many thanks for not just opening an individual support topic but providing details of all troubleshooting steps undertaking so far. As you’re using iThemes can you share the setting you have for “iThemes Security -> System Tweaks -> Filter long URL strings”
If you have this enabled please disable, before then checking your Analytics dashboards once more from a browser incognito window. I know you’ve already checked disabling this plugin although there may be addition caching impacting reporting.
Have done the site health and troubleshooting plug in. Interestingly, problem persists until all plugins have been enabled, then analytics shows fine.
Do you mean the problem persists until all plugins are disabled (other than Site Kit?)? If so we can troubleshooting with plugins should your iThemes configuration not provide any additional insights.
Let me know if you have any questions on the above.
Thank you for the reply. System Tweaks Filter Long URLS was enabled. I have disabled it and checked in incognito and analytics seems to be working fine.
Do you mean the problem persists until all plugins are disabled (other than Site Kit?)?
No. When first doing trouble shooting, the problem persisted with only sitekit enabled. I went through enabling one by one as a test and once all 11 plugins were active once more, the analytics appeared working (both normal window and incognito). Once I closed browsers and ended the sessions, the problem returned.
After a few tests and closed sessions it seems the long URLs was the issue. I’ll keep it off for now. Thanks.
Great to hear it, thanks for providing an update. Interesting in relation to the issue occurring with just Site Kit active. The only thing I can guess would be browser caching or some .htaccess rules applied by some of your plugins that may have resulted in the same notice.
Note that we’re also investigating any actions we can apply on our side where possible to ensure this iThemes configuration doesn’t impact reporting.
If you happen to run into any additional notices be sure to get in touch. And as it sounds like you’ve been using Site Kit for some time now feel free to share your thoughts on the plugin so far, we’d love to hear your feedback.
Note that we’re also investigating any actions we can apply on our site where possible to ensure this iThemes configuration doesn’t impact reporting.
That would be great news.
Thanks again!
No problem. One of our team did reach out to iThemes and they’ve stated that they’ll be removing this feature in their next major release (8.0 / v7.0 for pro), expected at some stage in early April.
