Just isn’t working

  • Resolved rofcbcommander

    (@rofcbcommander)


    5 years, 10 months ago

    Hi Robin. I have this and two other of your plugins installed and either activated or about to be. You seem to have the solutions I’m looking for, and nobody else does (or they don’t do it right).

    Here’s the problem–your bbpress style customizer is doing nothing, and I can’t figure out why. My site is served through cloudfare, but I purged that cache. Nothing. I’ve opened the site in different browsers, including ones that have never been directed to my site. Nothing. I am the administrator for the site and have all permissions.

    The only thing I could think that might be wrong is that I started out with the Weaver for bbPress plugin (their themes were just as ugly as the original, and couldn’t be adjusted the way I need them to be–like yours allows). I deactivated that plugin, but perhaps it left files or redirects behind? I’m just not well enough versed with tracking that sort of thing down.

    The other possibility is that there’s some sort of interference with another plugin. I have copied the list your troubleshooting tab provides:

    Plugin Information
    WP version 5.4.2
    Theme Customify 0.3.4
    PHP version 7.2.32
    bbPress version 2.6.5
    site url https://hq.civiliandefenseforce.org
    Active Plugins Name and Version
    – p1 bbP private groups 3.8.3
    – p2 bbp style pack 4.5.7
    – p3 bbPress 2.6.5
    – p4 BuddyForms 2.5.19
    – p5 BuddyPress 6.1.0
    – p6 PublishPress Capabilities 1.9.12
    – p7 Colorlib Login Customizer 1.2.96
    – p8 Flexible Quote Rotator Plus 1.1.0
    – p9 Max Mega Menu 2.8
    – p10 PublishPress Permissions 3.2.2
    – p11 PublishPress Checklists 2.2.0
    – p12 Yoast SEO 14.6.1
    – p13 WP Cerber Security, Anti-spam & Malware Scan 8.6.6
    Variable
    bsp_style_settings_f a:45:{s:43:”Forum ContentBackground color – odd numbers”;s:0:””;s:43:”Forum ContentBackground image – odd numbers”;s:0:””;s:44:”Forum ContentBackground color – even numbers”;s:0:””;s:44:”Forum ContentBackground image – even numbers”;s:0:””;s:43:”Forum/Topic Headers/FootersBackground Color”;s:0:””;s:43:”Forum/Topic Headers/FootersBackground Image”;s:0:””;s:23:”Forum Headings FontSize”;s:4:”14px”;s:24:”Forum Headings FontColor”;s:0:””;s:23:”Forum Headings FontFont”;s:5:”Arial”;s:24:”Forum Headings FontStyle”;s:4:”Bold”;s:19:”Breadcrumb FontSize”;s:0:””;s:20:”Breadcrumb FontColor”;s:0:””;s:19:”Breadcrumb FontFont”;s:6:”Geneva”;s:20:”Breadcrumb FontStyle”;s:0:””;s:15:”LinksLink Color”;s:0:””;s:18:”LinksVisited Color”;s:0:””;s:16:”LinksHover Color”;s:0:””;s:32:”Forum and Category List FontSize”;s:0:””;s:32:”Forum and Category List FontFont”;s:6:”Geneva”;s:33:”Forum and Category List FontStyle”;s:4:”Bold”;s:23:”Sub Forum List FontSize”;s:0:””;s:23:”Sub Forum List FontFont”;s:6:”Geneva”;s:24:”Sub Forum List FontStyle”;s:4:”Bold”;s:26:”Forum Description FontSize”;s:0:””;s:27:”Forum Description FontColor”;s:0:””;s:26:”Forum Description FontFont”;s:6:”Geneva”;s:27:”Forum Description FontStyle”;s:6:”Italic”;s:18:”Freshness FontSize”;s:0:””;s:18:”Freshness FontFont”;s:6:”Geneva”;s:19:”Freshness FontStyle”;s:0:””;s:25:”Freshness Author FontSize”;s:0:””;s:25:”Freshness Author FontFont”;s:6:”Geneva”;s:26:”Freshness Author FontStyle”;s:0:””;s:22:”Forum BorderLine width”;s:0:””;s:22:”Forum BorderLine style”;s:0:””;s:17:”Forum BorderColor”;s:0:””;s:20:”Topic Count FontSize”;s:0:””;s:21:”Topic Count FontColor”;s:0:””;s:20:”Topic Count FontFont”;s:6:”Geneva”;s:21:”Topic Count FontStyle”;s:0:””;s:19:”Post Count FontSize”;s:0:””;s:20:”Post Count FontColor”;s:0:””;s:19:”Post Count FontFont”;s:6:”Geneva”;s:20:”Post Count FontStyle”;s:0:””;s:11:”empty_index”;s:32:”Sorry…no forum was found here.”;}
    bsp_style_settings_ti
    bsp_style_settings_t
    bsp_style_settings_la
    bsp_style_settings_form
    bsp_profile
    bsp_forum_display
    bsp_login a:1:{s:9:”update448″;s:1:”1″;}
    bsp_breadcrumb
    bsp_templates
    bsp_css
    bsp_style_settings_freshness
    bsp_style_settings_unread
    Roles

    bsp_roles
    css location https://hq.civiliandefenseforce.org/wp-content/plugins/bbp-style-pack/css/

    I don’t know if you can spot anything or not, but what is on my site now is ugly, too small, virtually unreadable, and ick.

    Weaver, which worked, is just as ugly.

    I want YOUR plugin to work.

    Any ideas?

    Thank you,
    JC

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Robin W

    (@robin-w)

    5 years, 10 months ago

    ok, I can see it working from my browser and my css is loading and active.

    can you give an example of a setting that isn’t working for you, eg

    this tab has this item set to x and it doesn’t seem to work

    Thread Starter rofcbcommander

    (@rofcbcommander)

    5 years, 10 months ago

    Thank you for the quick reply. If you are seeing it working–not loading the default bbpress style–then perhaps it is a caching problem on my end or something. I changed all the fonts in the “forum index styling” settings (to Arial, a sans serif font), and none of them are showing up for me. I purged the cloudfare cache, which should have forced them to reload with the new settings. Maybe it’s a local caching problem. The only thing that doesn’t make sense about that is that I loaded the page in an entirely different browser, and it still shows with the default bbpress stying (though it seems smaller in Microsoft Edge than in Firefox, where it’s pretty small).

    I honestly am not sure what it might be.

    As I say, I changed to Arial (sans serif) but for me it’s still displaying a serif font. I also changed the “empty forum” message, but it still displays the default.
    Are you seeing Arial?

    Thanks again for your response, and for looking into this. It’s a mystery to me.

    Plugin Author Robin W

    (@robin-w)

    5 years, 10 months ago

    it shows as Arial in my browser.

    suggest you try a pc, tablet or phone that has never accessed this page before

    Thread Starter rofcbcommander

    (@rofcbcommander)

    5 years, 10 months ago

    I’ll do that, and try clearing all my caches. If you’re seeing Arial, it’s working–just not on my end. Thanks again for your rapid response. I’ve got three of your plugins installed. I appreciate the work you do.

    All the best.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Just isn’t working’ is closed to new replies.