Keep Getting “Malware Issues” Emails

  • Resolved Paka7287

    (@paka7287)


    3 years ago

    Everyday I keep getting “Malware Issues” emails for one of my websites. When I log into the WordPress dashboard there are no files detected. I’ve updated to the most current security software version. Please help fix this problem so I don’t keep getting these erroneous emails.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support katereji

    (@katereji)

    3 years ago

    Hello.

    As I can see from the Malware scanner logs the last scan of this website kauaichocolate.com was on May 18, 2023. The scanner found suspicious/dangerous code in 9 files: https://cleantalk.org/my/logs_mscan?result=2. Please click Show failed/unknown files and you will see these files.

    You can send them to analysis in the Security plugin setting: YOURWEBSITE.COM/wp-admin/options-general.php?page=spbc&spbc_tab=scanner.

    If you do not see these files there please contact us via our private Ticket System: https://cleantalk.org/my/support/open.

    Thread Starter Paka7287

    (@paka7287)

    3 years ago

    Thank you… I’ve submitted a ticket.

    Plugin Support katereji

    (@katereji)

    3 years ago

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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  • 3 replies
  • 2 participants
  • Last reply from: katereji
  • Last activity: 3 years ago
  • Status: resolved