Keep getting “WooCommerce database update required”

  • Resolved jmldesign

    (@jmldesign)


    9 months, 2 weeks ago

    I’ve updated the WC DB and WC and WC DB versions match, but I still get the WooCommerce database update required message. I’m seeing lots of different possible causes but nothing seems to be working. I’ve tried disabling all other plugins and I’ve cleared caches every different way I can think of.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter jmldesign

    (@jmldesign)

    9 months, 2 weeks ago

    I also noticed that in the wc updater logs I have this from yesterday:

    2025-08-17 20:17:33 UTC [apache][access_compat:error] [pid 42070] [client 34.174.62.57:12136] AH01797: client denied by server configuration: /home/customer/www/oarsomeadventures.com/public_html/wp-content/uploads/woocommerce_uploads/

    Not sure what to check next though.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    9 months, 1 week ago

    Hi there!

    Thank you for sharing the issue in detials. The error you shared indicates that your server is blocking access to the woocommerce_uploads directory. WooCommerce needs to be able to read/write in that folder. It may be related to the database notice you are seeing.

    In this case, we recommend reaching out to your hosting provider and asking them to confirm that access to /wp-content/uploads/woocommerce_uploads/ is not being restricted.

    Ifyou still face that issue, to resolve this, one advanced step would be to update a specific record in your site’s database. Here’s how:

    1. Access the wc_admin_notes table via your database.
    2. Find the row named wc-update-db-reminder with the title WooCommerce update required
    3. Change its status from unactioned to actioned.

    Please make sure to back up your site before making any changes, or ask a developer to help if you’re not comfortable working with the database directly.

    If that also does not work, could you please shared the screenshot of the notice you are seeing and System Status Report which you can find via WooCommerce > Status. Please use https://pastebin.com/ or https://gist.github.com/ and share a link to that paste in reply here. Once we have more information, we’ll be able to assist you further.

    Thread Starter jmldesign

    (@jmldesign)

    9 months, 1 week ago

    It looks like the directory was accessible and there wasn’t anything weird with the htaccess file so I followed your instructions and updated the db. Seems to have worked.

    Thanks very much!

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    9 months, 1 week ago

    Hi there!

    I’m so glad we were able to get that sorted for you! If you’re happy with the support you received today, would you consider leaving us a quick review? It really helps us out: https://ww.wp.xz.cn/support/plugin/woocommerce/reviews/#new-post

Viewing 4 replies - 1 through 4 (of 4 total)

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