Hi Camila,
It is happening because there are no records for the given date range. If you change the date range to something which contains records (also check order statuses selected), you will get the file.
However, I have updated the plugin and it will now display message if no records are there for given date range.
Please update to 3.0.7 and let me know if this helps.
Regards,
Ankit
I use this plugin for 2 websites. The version 3.0.7 helped for only one of them, which is working perfectly now.
The another website, instead of “keep loading forever” as before, now it sends me to the painel main page. 🙁
Hi Camila,
Could you please send me credentials to that website?