• Resolved sdovicus

    (@sdovicus)


    Hi all,

    On our site the log file keeps filling up.
    All the debug and stats are disabled in the backend of WP.
    It created almost 29 GB of logging in /wp-content/cache/log/000000/objectcache-calls.log
    We did a dirty fix to prevent it from logging now, but would like to fix it permanently.

    We need your help…

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @sdovicus

    I am sorry about the issue you are experiencing and I am happy to help.
    First of all, you can safely delete the log.
    Go to Performance>General settings and scroll down to the Debug section and see if the Object Cache Debug log is enabled and/or the Object Cache Purge logs.
    make sure to disable those if enabled.

    Let me know if this helps!
    Thanks!

    Thread Starter sdovicus

    (@sdovicus)

    Hello @vmarko,

    These debugs were already turned off, this is what we initially turned off.
    And we experienced that we could safely delete the created log.

    Thanks in advance!

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @sdovicus

    You are most welcome.
    Just keep the Debug off since it may consume a lot of resources.
    Thanks!

    Thread Starter sdovicus

    (@sdovicus)

    Hi @vmarko,

    Unfortunately it did not help turning this off. This was something we already did before posting this issue here. So is there another reason why this would be happening?

    Greetings

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @sdovicus

    The /wp-content/cache/log/000000/objectcache-calls.log is created when the Debug log is enabled for Object Caching in Performance>General settings>Debug.
    You should also make sure that the Statistics is disabled if you have that enabled.
    Once again, make sure that the Debug is disabled for Object Cache, and manually delete the /log/000000/objectcache-calls.log file.
    Thanks!

    Thread Starter sdovicus

    (@sdovicus)

    Hello @vmarko,

    https://ibb.co/YDwL00g
    As you can see in the attachment, the debug is off. Also the statistics “Cache usage statistics” are not on. And still it’s logging like crazy.

    Any other tips & tricks?

    Thanks in advance

    • This reply was modified 4 years, 8 months ago by sdovicus.
    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @sdovicus

    If it’s still logging that means that the debug is still on.
    I would recommend completely removing and re-installing the W3 Total Cache.
    1. Purge Cache
    2. Deactivate and Delete Plugin
    3. Check .htaccess File (make backup)
    W3TC will create many directives in .htaccess file to control the caching behavior. Each section will start and end with comments like “#BEGIN W3TC Page Cache core” and “#END W3TC Page Cache core”.
    Ensure that no residual entries are left over in your .htaccess file after deleting the plugin.
    4. Delete wp-content files and folders
    – cache folder
    – w3tc-config folder
    – object-cache.php (if exists)
    – advanced-cache.php (if exists)
    – db.php (if exists)
    – upgrade folder
    – delete w3-total-cache folder in wp-content/plugins/ (if exists)
    5. Delete Cached Files from CDN (if using CDN)
    Besides deleting all the relevant files, if you use CDN then ensure to purge the cached content from your CDN. This is necessary when you enabled minify option in W3TC settings. You should delete the minified and combined scripts and CSS files from your CDN server to avoid the site breaking on the browser.
    6. Go to your wp dashboard and re-install W3 Total Cache
    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

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