hello,
that is really strange. are there any errors in your PHP error log? are the stats for Koko Analytics working as expected or also not properly updating?
It was collecting data until we deactivated it earlier today. This is the error message coming up on our server, hope that helps?
[Thu Mar 07 16:07:56 2024] [error] [client 45.8.227.175:0] Cron reschedule event error for hook: koko_analytics_aggregate_stats, Error code: invalid_schedule, Error message: Event schedule does not exist., Data: {“schedule”:”koko_analytics_stats_aggregate_interval”,”args”:[],”interval”:60}
Thank you. It’s really strange – we didn’t change anything related to this in the last update so I’m at a bit of a loss as to why this is occurring all of a sudden…
The only thing I can think of is that some other plugin is incorrectly filtering the cron_schedules hook in WordPress core, thereby replacing the custom schedule that is used by Koko Analytics. Then, whenever the cron event for Koko Analytics runs this results in an error because the custom event schedule for the Koko Analytics event is no longer there.
So while the error is occurring during (or right after) the cron event by Koko Analytics, it is not actually being caused by us. Unfortunately that also means it can’t be properly fixed by us. 🙁
