Kubio editor not loading or saving website with errors

  • mabesmer

    (@mabesmer)


    4 years, 4 months ago

    Hi, I get the following errors loading the editor and trying to save (it never saves.)

    load-scripts.php?c=1&load[chunk_0]=jquery-core,jquery-migrate,utils,underscore,moxiejs,plupload,wp-codemirror&ver=5.8.3:5 JQMIGRATE: Migrate is installed, version 3.3.2
    /wp-json/wp/v2/settings/?_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /wp-json/wp/v2/kubio/preview-changeset/?slug=2249083f-29bf-4765-9479-5b0fe2719d54&_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /wp-admin/admin.php?page=kubio:1 Uncaught (in promise) Object
    /wp-json/wp/v2/templates/elevate-wp//front-page?context=edit&_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /wp-json/wp/v2/pages/11?context=edit&_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /wp-json/kubio/v1/menu/?_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    jquery-migrate.min.js?ver=3.3.2:2 JQMIGRATE: Migrate is installed, version 3.3.2
    /wp-json/wp/v2/template-parts/elevate-wp//front-header?_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /wp-json/wp/v2/template-parts/elevate-wp//front-header?_locale=user:1 Failed to load resource: the server responded with a status of 404 ()
    /wp-json/wp/v2/template-parts/elevate-wp//front-header?_locale=user:1 Failed to load resource: the server responded with a status of 404 ()

    It was working a few days ago, not sure what’s changed.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Extend Themes

    (@extendthemes)

    4 years, 4 months ago

    Hello @mabesmer,

    Thank you for reaching out to us with your issue.

    Based on the prompted errors the issue appears to be that the REST API is disabled on your site. The REST API might be disabled by another plugin.
    To test if this is the case we would kindly ask you to disable all plugins except for Kubio.

    Another plausible culprit are the permalinks settings on your website. To check if this is the case we would kindly ask you to switch their structure to a different type, which you can do in your WP Admin > Settings > Permalinks, and see if the issue persists.

    If neither of the steps above resolve the issue for you we would kindly ask you to get in touch with your hosting provider and have them check if you have any security option/addon (like mod_security) enabled that might be causing this.

    Be sure to let us know if the steps recommended above resolved the issue for you.

    Thread Starter mabesmer

    (@mabesmer)

    4 years, 4 months ago

    Hey, thanks for the fast reply. I think I’ve found the culprit, and I think it might be a bug. When installing a theme and editing it works fine. When I change to a custom permalink structure, everything breaks.

    I thought I could fix it by reinstalling wordpress, and then changing the permalinks before installing the theme and Kubio, that did not work. Is there any way to use custom permalinks with Kubio? Thanks!

    Plugin Author Extend Themes

    (@extendthemes)

    4 years, 4 months ago

    Hello @mabesmer,

    Thank you for keeping us in the loop.

    We have tested Kubio with a number of different permalink structures and all work as expected. Given that this is the case the issue you are currently experiencing is most likely caused by your server. Please see the post below:
    https://stackoverflow.com/questions/34670533/wordpress-rest-api-wp-api-404-error-cannot-access-the-wordpress-rest-api

    Thread Starter mabesmer

    (@mabesmer)

    4 years, 4 months ago

    Hi, I fixed part of it by adding a rewrite to my nginx config, but now it shows that “The REST API did not process the context query parameter correctly” on the health page. I’m not sure where to go from here..

Viewing 4 replies - 1 through 4 (of 4 total)

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