• Resolved droyed

    (@droyed)


    Hi there,

    The label and input colours (white) aren’t showing up on this form. I have another form here with the same settings and no issues. Could you please suggest how to fix this.

    I would like the label text, description text, radio button text, typing colour text input, placeholder text, and the drop-down selected option colour to be white, for the first form. At this moment, it is all black, and because of the black background, nothing is visible.

    The ‘Appearance’ settings for both the forms I mentioned above are exactly the same. And so, I do not know why the text on the first form isn’t showing up in white.

    I have also noticed that the telephone country drop-down is not visible. I tried the solution suggested here, but it has not worked.

    Please help.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @droyed !

    Hope you’re doing well today!

    It may be possible to override in one go for all items by adding this custom CSS to Appearance >> Customise >> Additional CSS:

    #forminator-module-3754 * {
    color: #fff !important;
    }

    It looks like the default settings are being overriden at the moment.

    Best regards,
    Pawel

    Thread Starter droyed

    (@droyed)

    Hi Pawel @wpmudev-support9

    Thank you for your response. It worked for the first form but not the second. Is there any way I can make them both the same (i.e., the text to appear white) for both forms?

    Yes, I noticed that some of the forms and/or their elements have had issues the past few weeks. For instance, the date picker and country drop-down menu still aren’t working. Please advise.

    Thanks.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @droyed

    You can replace the code using a more generic selector:

    .forminator-custom-form * {
    color: #fff !important;
    }

    Yes, I noticed that some of the forms and/or their elements have had issues the past few weeks. For instance, the date picker and country drop-down menu still aren’t working. Please advise.

    Can you send the link where you have this issue?

    I checked the form in this page but couldn’t see any issues.

    Best Regards
    Patrick Freitas

    Thread Starter droyed

    (@droyed)

    Hi Patrick,

    Thank you for your response.

    The CSS you provided worked! So thanks a lot for that.

    Yes, I have noticed that some of the form elements do not load properly. For instance, please see this, which is very common both on desktop and mobile devices.

    I have also found that the submitted forms are not being sent to the email address provided under “Email Notifications”.

    Please advise. Thank you.

    Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @droyed !

    For the dropdown a fix will be to add the following code as it will need to override the colour added earlier:

    .iti__country-list {
    color: #000 !important;
    }

    Regarding the email notification – most likely that may be due to the site using the default sending method through the server. This unfortunately was abused in the past by spammers so much that some email providers don’t deliver such messages. A solution here is to set up a SMTP plugin to send the messages from the site through a 3rd party service (as if from an email app). Our plugin Branda (free) has an option for that: https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp

    Kind regards,
    Pawel

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @droyed ,

    We haven’t heard from you for a while now, so it looks like you don’t have more questions for us.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 6 replies - 1 through 6 (of 6 total)

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