Labels broken after a update

  • Resolved devbebo

    (@devbebo)


    4 years, 4 months ago

    halo after an update of your plugin just don’t know which exact update, the labels no longer work properly.

    On the catalog shop page the labels are staggered like “LOADED FOR FREE”.

    On the product page when I put the labels on, the 2nd product photo is invisible. as you can see in the video when i turn off the labels on the product page it works normally.

    previously the labels worked perfectly on both pages. after an update everything has shifted and is broken on the product page.

    I use Flatsome theme

    Video: https://www.loom.com/share/12ff05036fe74088b91adf2d8816c187

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ILLID

    (@mihail-barinov)

    4 years, 4 months ago

    Hi,

    First of all – please tell me the plugin version number that you are currently using.

    Second – I see you are using some custom hook inside the ‘Hooks’ plugin option. Can you please try temporarily disabling it and check for differences?

    Regards

    Thread Starter devbebo

    (@devbebo)

    4 years, 3 months ago

    sorry for the late response

    1. The verison is: 1.39
    2. Correct i use custom hook. I didn’t use the custom hook before. I used this because if I don’t use a custom hook it will break completely so this after the plugin update

    Plugin Author ILLID

    (@mihail-barinov)

    4 years, 3 months ago

    Looks like this custom hook is just not working properly. So you are saying that without it the label doesn’t work at all. But can you please change it? Just choose from the list of available hooks. List contains the most used wp hooks and most probably one of them will work.

    Regards

    Thread Starter devbebo

    (@devbebo)

    4 years, 3 months ago

    I’ve tried all the hooks. the only one that works is “woocommerce_before_single_product” but then the badges jump from the original position.

    See the images.
    https://prnt.sc/Nnph5YDjzkSU
    https://prnt.sc/3UZmy2atdBPn
    https://prnt.sc/bBanHGzILcoJ

    I think it’s weird. because before the recent updates it worked perfectly. I think this plugin does not work well with Flatsome theme.

    Plugin Author ILLID

    (@mihail-barinov)

    4 years, 3 months ago

    Please tell me – how do you manage to create such a label in the image corner? By default the plugin doesn’t support such shapes. If you are using some custom css for this – please try temporarily remove it and check labels one more time.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Labels broken after a update’ is closed to new replies.