• Resolved onnedir

    (@onnedir)


    Whenever I try to re-edit the labels to a new one it stays to the first edit I did.I tried everything. Unistalled the Add-on and reinstalled it but it still doesn’t work. The labels stay on the first change I ever did.

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  • Plugin Support Madalina Ruzsa

    (@madalinaruzsa)

    Hi @onnedir,

    Thank you for reaching out to us and your interest in our product.

    Since this looks a lot like a conflict with some other code, the first/next recommended step is the conflict test (ideally in a staging environment):

    ​​*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    Kind regards,

Viewing 1 replies (of 1 total)

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