Lacking in support

I’m sorry your thread was not replied to in time. The ww.wp.xz.cn forums don’t provide many tools for effectively chasing up unanswered thread, so sometimes they do slip through. Bumping after a reasonable amount of time (i.e. a few weekdays) will usually get them back in our radar. If you still do want to look into resolving your issue, do give it a bump and I’ll get notified.

Bear in mind though that this is free support we provide on these forums and we get dozens of new threads a day, which is a time-consuming job.

Whilst there’s only so far we can go in terms of digging into individual sites when providing free support, we swing by the free forums at least once a day Mon-Fri and try to provide a reasonable level of support further than just finding bugs.

I hope you’ll reconsider us for future sites you need events on.